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Technical Services Specialist – Computer and Networking

Objective      

 

As a Technical Services Specialist – As a member of the Technical Services team you will provide support services form a technical prospective to the internal sales team members and clients as well. With a specialty in Computers, Networking, Video, Audio and Photography. Providing consultation in a pre-sales and post-sales capacity.

 

The Technical Services Specialist will be responsible for the requirements gathering, solution development, solution deployment and support, for both internal and external client facing engagements for computing and networking projects related to the Video and Photography verticals. Providing solutions to meet the needs and requirements of the client.

 

Responsibilities

 

  • Develop with internal and external stake holder’s requirements and solutions to effectively meet the overall stake holder’s needs
  • Provide detailed documentation of requirements and solutions
  • Exhibit excellent technical, process discipline and time management skills
  • Demonstrates ability to multi-task in a fast paced environment
  • Maintains effective communication internally and with existing and potential clients to ensure all their needs are being met
  • Conduct both internal and client facing meeting
  • Provide support to resolve client issues at both the systems and component level
  • Provide system level installations and setups of equipment at client site
  • Provide both internal and client facing technology and systems training as a subject matter expert
  • Maintain professional and technical knowledge by participating in training opportunities and industry organizations
  • Review professional publications and establish professional networks to stay current with marketplace technology advancements
  • Occasional travel required , approximately 10%
  • May be assigned other duties as required by business needs

 

Skills & Experience

 

  • 1-3 years of experience in a technology or media role with focus on computer systems and networking
  • Working knowledge of computer networking, computer systems and peripheral
  • Working knowledge of Computer Storage platforms
  • Working knowledge of computer platforms (Windows, MAC OS, Linux)
  • Background and industry knowledge in audio, video, lighting, photography, drones, or systems integration is preferred
  • Ability to work independently with little or no supervision
  • Strong written and verbal communication skills
  • Proficient with MS Office suite (AutoCAD, Visio, MS Project a plus)
  • FAA Part 107, License a plus
  • AAS or BS degree in Electrical Technology or Computer Science preferred

We at ADORAMA believe in respecting & encouraging diversity and as such we gladly abide by all EEOC regulations. We will never turn down a qualified employee based on race, religion, gender, sexual-identification, disability, or any other protected class. All jobs are and will continue being awarded based on merit.

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