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Website Merchandiser (Electronics & Tech) (NYC OR REMOTE USA)

Adorama is looking for an awesome Web Merchandiser to join our E-commerce team for our website. The person in this role has a daily impact on what customers see, how they decide whether to click through to purchase and how much time/money they spend on the site. Though this position is collaborative in nature, the online merchandiser is directly responsible for funneling customers to the best products for their needs.

 

This role will work cross-functionally with our merchant and content teams, as well as marketing and design to ensure the product story comes to life online. The ideal candidate will be someone who has a knack for being extremely organized and takes a strong analytical approach to problem-solving and will strive to use these skills to understand our customers and their experience.

 

RESPONSIBILITIES: 

  • Support the merchant with insights from online metrics to help improve traffic and conversion 
  • Ensure taxonomy and search are effective at driving customers to the correct categories and products by working with both categorization and web teams 
  • Work with marketing and provide insights to improve the customer experience, in support of the company strategy for the designated categories 
  • Support merchant by analyzing the data for opportunities in assortment and promotions for sustainable future growth 
  • Participate in cross-functional marketing/merchant meetings to ensure online category strategy is executed in all branded marketing vehicles; email, paid search, social 
  • Work with product content team to ensure products pages on key items are merchandised with rich content with the goal to help improve customer engagement and conversion 
  • Partner with internal teams to ensure the website has the right information to enhance the customer experience 
  • To initiate and set up weekly reports, capturing relevant KPI data which in turn will assist in improving customer proposition, journey & conversion and to drive sales & margin. 
  • To provide a smooth user experience by ensuring that products are categorized correctly, enabling the customer to find the relevant product quickly; maximizing conversion - every click counts. 
  • Using data captured, test and review online behavior which will drive performance. 
  • Suggest optimizations for personalizing and differentiating the site experience. 
  • Consistently look for site bugs/issues and relay to Product Team 
  • Partner with product, creative and marketing teams on landing pages, homepages, editorial assets, etc. Provide insight on the product story and inventory availability. 

REQUIREMENTS:

  • Bachelor’s Degree in the business or related field preferred. 
  • Minimum 2+ year’s website merchandising experience.
  • Electronics, Technology background & experience a plus!
  • Ability to thrive in a fast-paced environment and balance multiple priorities.
  • Strong analytical and problem-solving skills.
  • Entrepreneurial spirit with strong decision-making and organizational skills.
  • Ability to work collaboratively as well as independently.
  • Clear and effective written and verbal communication.
  • Proficiency in Microsoft Office Suite.

We at ADORAMA believe in respecting & encouraging diversity and as such we gladly abide by all EEOC regulations. We will never turn down a qualified employee based on race, religion, gender, sexual-identification, disability, or any other protected class. All jobs are and will continue being awarded based on merit.

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